// Refund Policy
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Trusted Car Reports for Confident Decisions
Eligibility
To be eligible for a refund, you must request it within 7 days from the date of purchase.
Refund Process
To request a refund, please contact our customer support team at info@autovinscan.online. Provide order details and reason for your refund request.
Refund Approval
Once your refund request is received, our team will assess it and notify you of the approval or rejection. If approved, the refund will be processed within 5-10 business days.
Non-Refundable Items
VIN reports that have been processed and delivered are non-refundable. Requests beyond 7 days are not eligible.
Cancellation
If you cancel before the VIN report is processed, you may receive a full refund. After processing, it is non-refundable.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, contact our customer support team.
Policy Changes
We reserve the right to modify or update our refund policy at any time. Changes will be effective immediately upon posting.
Privacy Policy
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